Passenger Portal

What Is the Passenger Portal?

The Passenger Portal lets you share a secure link with passengers so they can view trip information and accept the passenger waiver — without needing an Aloft360 account. It's designed for charter clients and their guests who need to confirm their participation before a flight.

Generating a Portal Link

1. Open the trip detail page.
2. Scroll to the Passenger Portal section (visible when the feature is enabled and the trip is not yet completed or cancelled).
3. Click Generate Link.
4. Copy the link and share it with passengers directly (by email, text, etc.).

The same link is reused for subsequent shares — clicking Generate Link again shows the existing link.

What Passengers See

When a passenger opens the portal link, they see a page (no login required) showing:

• Trip route — departure and destination airports
• Date and time — scheduled departure
• Aircraft type — make and model
• Operator — your organization name
• Passenger list — names of all passengers on the manifest

Accepting the Waiver

At the bottom of the passenger portal page is a Confirm & Accept button. When any person clicks it, all passengers on the manifest are marked as having accepted the waiver. The acceptance is timestamped and stored with the trip record.

Link Expiry

Portal links do not expire by default. If you need to invalidate a link (e.g., the trip was cancelled), you can delete the trip or contact support.

Privacy and Security

• Links are cryptographically random (24-byte base64url token) — they cannot be guessed
• The page only shows trip and passenger information — no other org data is accessible
• No account creation or personal data collection is required from passengers

Requirements

• Pro module enabled
• Passenger Portal feature enabled in Professional → Settings
• Passengers must be added to the trip manifest before generating the link

Related Articles

• Passengers, Weights & Cost Breakdown
• Creating & Broadcasting Trips
• Professional Module Overview